Help & Support
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Common Questions
My resume analysis failed
Analysis can occasionally fail due to high traffic or complex PDF formatting. If you see an error, please try re-uploading or using a different PDF version of your resume.
I didn't receive my premium roadmap
Roadmaps are generated after you complete the 9-question survey following payment. If you have paid but can't see the survey, check your "My Roadmaps" list in the navigation bar to continue.
Payment & Refunds
All payments are handled securely by Dodo Payments. If you need a refund or have a billing query, please contact us with your payment ID.
Still need assistance?
Our team is happy to help with any technical issues or feedback you might have.